# Beauty Advisor - getting started
The Beauty Advisor functionality allows BA consultants to place an order on behalf of BA customers, and manage orders, customer base, and POS stores.
Communication between a BA consultant and a BA client takes place via three channels: telephone connection, SMS, or messenger (chat and messenger).
 **Remember**BA consultant - administrative panel user with “Beauty Advisor” rights. For more information about rights, see [User groups in the administrative panel](https://knowledge.tauceti-digital.com/books/e-commerce/page/user-groups-in-the-administrative-panel).
 **Remember**BA customer - a consumer appearing in the BA customer base located in
the module ***Beauty Advisor > Contacts***. Contacts are created using BA customer import. For more information, see [Beauty Advisor - mass imports](https://knowledge.tauceti-digital.com/books/e-commerce/page/beauty-advisor-mass-imports).
 **Remember**POS stores - retail outlets, created in the administration panel. For more information, see [Beauty Advisor > POS retail – store management](https://knowledge.tauceti-digital.com/books/e-commerce/page/beauty-advisor-pos-retail-store-management).
Due to the complexity of the functionality, the individual modules have been described in separate articles:
- [Beauty Advisor > Contacts - viewing and managing BA clients](https://knowledge.tauceti-digital.com/books/e-commerce/page/beauty-advisor-contacts-viewing-and-managing-ba-clients)
- [Beauty Advisor > Orders / list - viewing and handling orders](https://knowledge.tauceti-digital.com/books/e-commerce/page/beauty-advisor-orders-list-viewing-and-handling-orders)
- [Beauty Advisor > Pending orders - viewing orders](https://knowledge.tauceti-digital.com/books/e-commerce/page/beauty-advisor-pending-orders-viewing-orders)
- [Beauty Advisor > New order - description of the ordering process](https://knowledge.tauceti-digital.com/books/e-commerce/page/beauty-advisor-new-order-description-of-the-ordering-process)
- [Beauty Advisor - description of Recent Activity filter](https://knowledge.tauceti-digital.com/books/e-commerce/page/beauty-advisor-description-of-last-activity-filter)
- [Beauty Advisor > POS retail – store management](https://knowledge.tauceti-digital.com/books/e-commerce/page/beauty-advisor-pos-retail-store-management)
- [Beauty Advisor - system settings](https://knowledge.tauceti-digital.com/books/e-commerce/page/beauty-advisor-system-settings)
- [Beauty Advisor - mass imports](https://knowledge.tauceti-digital.com/books/e-commerce/page/beauty-advisor-mass-imports)
- [Beauty Advisor - exports](https://knowledge.tauceti-digital.com/books/e-commerce/page/beauty-advisor-exports)
- [Beauty Advisor - message templates](https://knowledge.tauceti-digital.com/books/e-commerce/page/beauty-advisor-message-templates)
- [User groups in the administrative panel](https://knowledge.tauceti-digital.com/books/e-commerce/page/user-groups-in-the-administrative-panel)