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Getting started In this article, you can find information about best security practices when using the Tau Ceti admin panel and contacting the Tau Ceti helpdesk team. Table of contents: TC account best practices Account sharing Strong password Enabling G...

Getting started The article contains essential information and procedures regarding requests and tasks raised by the Helpdesk team. Table of contents: General information Request types (Helpdesk vs DEV) Helpdesk working hours Helpdesk reaction time Reque...

Getting started In this article,   RememberRemember   Warning  Warning (1) (2) (3) Table of contents:     A     Visualization of the         B  

Getting started Zendesk is a service that gives access to various support tools, in this case, a Knowledge base.Our knowledge base is a searchable directory of content and documentation regarding the Tau Ceti admin panel, its functionalities, and integration...

Getting started In this article, you can find information about the mobile app: sub campaign sub-category. Sub campaigns are blocks of desired content like products, promotion pages, or opensets that will be visible in the mobile app directly below the carou...

Getting started In this article, you can find information about the mobile app: Carousel sub-category. Carousel is equivalent to sliders on the e-commerce platform, except it shows only the first carousel depending on their sort order and after selecting it ...

Getting started Mobile API is an interface that allows Yves Rocher Mobile application for android and iOS to get content from Yves-Rocher website. The mobile app should get configured in the Yves Rocher admin panel in order to work properly. The mobile app h...

Getting started In this article, you can find information about customer private offers, which allow you to set up private offers that will be visible only to the selected customers. Private offers are promotional offers tailored to the selected group of cus...

Getting started In this article, you can learn about export / orders list functionality, which will allow you to export created e-commerce orders with their basic information. In order to access this module you have to have BOK supervisors, MC business admin...

Getting started In this article, you can find information about e-commerce customer export with various filter options to a .csv file, that will help to export the exact type of customers that have an account on the e-commerce platform.   RememberYou can fi...

Getting started In this article, you will learn how to extract a product catalog in the form of CSV files and how to import it back. The overview for each product catalog file is here. Export can be found in Import / Export > Export / catalog (1) Import ca...

Getting started In this article, you will learn about Import / export module, and possible import or export options.Import / export module allows importing or exporting of desired data to or from the admin panel. By exporting the data you receive an xlsx, tx...

Getting started Some changes in the admin panel require additional activation in the Alt shops module in order to be visible to the customers on the store's website. Table of contents: Alt shop Default alt shop Activating an element in the Alt sh...

Getting started The administrative panel allows the following actions: export of BA consultants export of BA customers export of BA orders Descriptions of each of the above have been included in the following chapters of the article.   RememberExport -...

Getting started The SMS templates section in the Customers module contains a table with a list of SMS templates that are used on the BA customer data preview screen (for details, see Beauty Advisor > Contacts - viewing and managing BA clients). The table all...

The Beauty Advisor functionality allows BA consultants to place an order on behalf of BA customers, and manage orders, customer base, and POS stores. Communication between a BA consultant and a BA client takes place via three channels: telephone connection, SM...

Getting started The general settings of the Beauty Advisor module is available in the Beauty Advisor / Retail Orders (2) tab, located in the System> System / settings section. To go directly to the tab, use the search engine (1) and type “beauty”. The next c...

Getting started Each administrator of the administrative panel is assigned to a specific group of users. Each group is characterized by various sets of rights, described in the following chapters of the article.   RememberUser groups - predefined authorizati...

Getting started The POS retail section in the Beauty Advisor module contains a table with all POS stores, susceptible to sorting, with the possibility of editing stores, viewing and adding new stores.   RememberPOS stores - retail outlets, created in the adm...

Getting started The Pending orders section in the Beauty Advisor contains the table (2) with the BA’s order pending list. The table is susceptible to sorting, it allows to preview and search for orders. The Filters section (1) allows for selecting orders tha...